Insurance · Austin, TX
Cigna Therapist in Austin, TX
Therapy with Brittany Zientek, LPC — billed through Cigna or Evernorth benefits, in person in Austin or by telehealth across Texas.
If you're looking for a Cigna therapist in Austin, you may have noticed your mental health benefits listed under Evernorth instead. Both are billed in-network here through Headway, and your specific plan is verified before your first session.
Brittany Zientek is a Licensed Professional Counselor working with adults and teens at 3301 Northland Drive in Austin, and by secure telehealth anywhere in Texas.
Cigna or Evernorth — which one covers therapy?
Evernorth is Cigna's health services arm, and behavioral health benefits are frequently administered under that name. Depending on how your employer's plan is built, your therapy claims may run through Cigna Behavioral Health or through Evernorth Behavioral Health. Either way, the card in your wallet usually lists a separate behavioral health phone number — that's the one to call.
Not every Cigna or Evernorth plan is covered. Networks differ across employer, marketplace, and out-of-state products, and no specific copay is promised here. If your plan is out-of-network, self-pay is $150 per session and monthly superbills are available; the cost of therapy in Austin page walks through reimbursement.
What we work on together
- Trauma and PTSD, including complex and religious trauma, with IFS and Trauma-Focused CBT.
- Anxiety, panic, chronic worry, and high-functioning perfectionism.
- Christian counseling when faith belongs in the room — offered, never assumed.
Verifying your Cigna or Evernorth benefits
- Call the behavioral health number on your Cigna or Evernorth card.
- Ask whether outpatient mental health therapy with an LPC is covered.
- Ask for your copay or coinsurance and your deductible status.
- Ask whether telehealth is covered at the same cost-share.
- Then book a free 15-minute consultation.
Related
Explore more
All plans and how coverage works.
Meet Brittany Zientek, LPC.
IFS and Trauma-Focused CBT.
Panic, worry, perfectionism.
Faith-integrated when wanted.
Fees, superbills, HSA/FSA.
FAQ
Common questions
Does Haven & Harbor accept Cigna?
Cigna and Evernorth are billed in-network through Headway. Coverage varies between plans, so your specific plan is verified before your first session.
Why does my card say Evernorth instead of Cigna?
Evernorth is the health services arm of Cigna, and behavioral health benefits are often administered under the Evernorth name. Depending on your plan, therapy claims may be processed under either brand.
Are all Cigna and Evernorth plans covered?
No. Employer, marketplace, and out-of-state plans have different networks and benefit designs, so no Cigna or Evernorth plan is assumed to be covered until it's checked.
How much does therapy cost with Cigna?
Most members pay a copay or coinsurance per session, and some plans apply a deductible first. Cigna sets those amounts. If your plan isn't in-network, self-pay is $150 per session.
Can I use Cigna for telehealth therapy in Texas?
Many Cigna and Evernorth plans cover telehealth therapy alongside in-person care, though terms vary. Ask member services to confirm teletherapy coverage and cost-share.
How do I verify my Cigna therapy benefits?
Call the behavioral health number on your Cigna or Evernorth card and ask about outpatient mental health coverage, your copay or coinsurance, your deductible, and telehealth coverage.
Take the first step
You don't have to carry it alone.
Schedule a free 15-minute consultation to see if Haven & Harbor is the right fit. No pressure, no commitment — just a conversation.